1. Cancellation
You can cancel a paid subscription from the billing page. Cancellation stops automatic renewal at the end of the active billing cycle. Your paid features remain available until that cycle ends unless we are required to suspend service earlier for legal, security or abuse-related reasons.
2. Refund window
As a baseline policy, refund requests may be made within 7 calendar days of the relevant subscription charge date, including an initial payment or a renewal payment.
After that window, charges are non-refundable except where required by applicable law.
3. Non-refundable items
Partial billing periods, unused time, and cancellations made after the refund window are generally not eligible for pro-rated refunds unless required by law or approved as an exception.
4. How to request a refund
Email your refund request to dev@somanathkhadanga.com from the same email address used for your account or billing communication. Include your account email and the approximate charge date so we can review the request.
5. Processing
If a refund is approved, it will typically be returned to the original payment method. Processing timelines depend on Razorpay and the payment method used.
6. Chargebacks and disputes
If you believe a charge is unauthorized, please contact us first at dev@somanathkhadanga.com. We may request information needed to investigate the billing issue.